LEGAL
Last updated: August 2026 · alexandruvlad.com
This website, accessible at alexandruvlad.com, is operated by:
Hereinafter referred to as "the Seller". By placing an order on this website, the Buyer expressly accepts these Terms and Conditions as in force on the date of the order.
The Seller offers for sale through alexandruvlad.com physical books, ebooks, and other cultural products. The essential characteristics of each product are described on the product page.
The contract between the Seller and the Buyer is deemed concluded when the Buyer receives electronic confirmation of the order at the provided email address.
Physical books and ebooks are priced in Romanian lei (RON). Support subscriptions are priced in euros (EUR), the currency in which recurring payments are processed. The Seller reserves the right to modify prices at any time without prior notice; changes do not affect already confirmed orders.
Payment is made exclusively online by bank card, through the NETOPIA Payments platform (netopia-payments.com). Accepted cards: Visa, Mastercard and Maestro, as well as Apple Pay and Google Pay.
Transactions are processed securely via TLS/SSL. Card details are never stored on alexandruvlad.com servers — they are managed exclusively by NETOPIA FINANCIAL SERVICES S.A. (J40/12763/2020, VAT RO43131360), PCI DSS Level 1 certified.
If a transaction is declined by the issuing bank, the order will not be processed and the Buyer will be notified. No surcharges apply for card payments.
Physical books are shipped via express courier within Romania. Digital products (ebooks) are delivered by direct download from the customer account immediately after payment confirmation.
International shipping (outside Romania) is available. The delivery process may take up to 3 weeks, and the applicable rate is shown in the cart before checkout.
In accordance with EU Directive 2011/83/EU on consumer rights, the Buyer has the right to withdraw from the contract without giving reasons within 14 calendar days from the date of receipt of the physical product.
Exceptions to the right of withdrawal — the right does not apply to:
To exercise the right of withdrawal, the Buyer must send a written notice through the secure contact form before the 14-day period expires. The product must be returned unused, in its original packaging. Return costs are borne by the Buyer.
Refunds will be issued within 14 days of receipt and verification of the returned product, via the same payment method used at purchase.
Products are covered by the legal guarantee of conformity. In the case of a non-conforming product (damaged, incorrect), the Buyer may request replacement or refund within 2 years of delivery.
Complaints regarding non-conforming products should be sent through the secure contact form with photos and the order number.
Personal data collected during checkout (name, address, email, phone) is processed for order fulfilment under contract, in accordance with Regulation (EU) 2016/679 (GDPR).
Data is not shared with third parties except the courier (delivery only) and NETOPIA Payments (payment processing). See our Privacy Policy for full details.
Account deletion. The Buyer may request deletion of their account at any time from the Profile section. The account is deactivated immediately and enters a 30-day grace period, during which the deletion can be cancelled through the secure contact form using the account's email address. After those 30 days, account data is deleted permanently and irreversibly. Invoices and accounting records for orders already placed are retained for 10 years under Romanian tax law and cannot be deleted on request.
All copyright in content published on alexandruvlad.com (texts, images, literary works, videopoems) belongs to Alexandru Vlad. Reproduction, distribution or commercial use without written consent is prohibited.
Purchased ebooks are for the Buyer's personal use only. Redistribution, copying or publication in any form constitutes copyright infringement.
The website provides, in the Tools section (alexandruvlad.com/unelte), a set of calculators and document generators for writers, independent authors and filmmakers. These are offered free of charge, with no payment obligation and without requiring an account. Using them creates no contractual relationship between the user and the Seller.
Informational purpose only. All results produced by these tools — calculations, estimates, dimensions, costs, durations, amounts, as well as the generated documents (technical spec sheets, template contracts, synopses, call sheets, production plans, funding letters and the like) — are strictly indicative and informational. They rely on general formulas, common industry standards and publicly available market data, which may be incomplete, out of date, or inapplicable to the user's specific circumstances.
Not professional advice. The results and generated documents do not constitute and do not replace legal, tax, accounting, financial or technical advice from a qualified professional. In particular, the template contracts and other legal documents are indicative templates only; they have not been reviewed by a lawyer for the user's particular situation and must not be used as such in legal relations without review by a specialist.
Duty to verify. The user is responsible for independently verifying any result before relying on it in a decision with economic, legal or production consequences — by obtaining a firm quote from a printer, by consulting the publisher, a lawyer, an accountant, or the competent collective management organisation, as applicable.
Exclusion of liability. The tools are provided "as is" and "as available", without any warranty, express or implied, as to accuracy, completeness, currency, uninterrupted availability or fitness for a particular purpose. To the fullest extent permitted by applicable law, the Seller accepts no liability for any direct or indirect damages, financial loss, loss of profit, data, or opportunity, reprinting costs, delays, disputes or any other prejudice arising from use of the tools, from their results, from the generated documents, or from any inability to use them.
Operation and data. The tools run entirely in the user's browser. Data entered is not transmitted to, stored on, or processed by the Seller's servers. The tools do not use artificial intelligence. The Seller reserves the right to modify, suspend or withdraw any tool, in whole or in part, at any time and without prior notice.
Embedding on third-party sites. Where this option is made available, the tools may be embedded on third-party websites provided attribution to alexandruvlad.com is retained. These limitations of liability apply equally to users accessing the tools through an embed on a third-party site.
Nothing in this section limits the Seller's liability to the extent such limitation is prohibited by mandatory applicable law, including consumer protection legislation.
The Seller is not liable for indirect damages arising from improper use of purchased products. The Seller's liability is limited to the value of the affected order.
The Seller does not guarantee uninterrupted availability of the website and is not liable for temporary technical outages.
In the event of a dispute, the Buyer may contact the Seller through the secure contact form for an amicable resolution. If amicable resolution is not possible, disputes shall be submitted to the competent Romanian courts.
Consumers may use the alternative dispute resolution (SAL) procedure run by the Romanian National Authority for Consumer Protection, at reclamatiisal.anpc.ro. The European ODR platform ceased operating on 20 July 2025, when Regulation (EU) No 524/2013 was repealed.
These Terms and Conditions are governed by Romanian law in force. Any amendments will be published on this page and take effect from the date of publication.